24-Hour Support
Let’s face it, taking a group of other people’s children abroad is a bit scary (and even the slightest hiccup can be pretty daunting).
But not if you have experts at hand just a phone call away (at any time of the day or night).
Before you go, we’ll send you a detailed information pack with everything you’ll need for your trip, including a 24h emergency number for you to call if you need help from us.
We’ve been running school trips for nearly 40 years, so trust us when we say that nothing surprises us and we’ll have dealt with very similar situations many times over the years (just check out what we’ve done before when the unexpected happens on school trips).
We have backup plans ready to go and will do our best to sort you out as quickly as possible, so you won’t be left to deal with anything by yourself.
100% Satisfaction
Our aim is for every single one of our groups to return home completely satisfied with their trip. To that end, we’ll keep in touch with you throughout your trip just to check in and make sure everything’s going well.
Of course, sometimes the unexpected does happen on school trips but, as we said, we’ve got the experience (and the contacts) to get you sorted quickly and efficiently, so you can get back to enjoying your trip.
Highly Trained Staff
At Halsbury, we take training very seriously. All our staff are highly trained and prioritise their continued training to make sure they are able to provide you with the most up-to-date information and advice.
We make a point of visiting the destinations we offer, visiting as many accommodation and activity options as possible while we’re there (and, as all of us love travel, we always jump at these opportunities).
This experience obviously helps us to give the best advice while planning your trip, but it almost means we can help you out with whatever comes up while you’re abroad.
We have loads of linguists on our team too, so if you’re having any issues communicating with anyone while on your trip, we’ll be very happy to help you out.
Our Trusted Partners
We’ve been organising trips for nearly forty years. During that time, we’ve built up a really strong relationship with the hoteliers, activity partners and transport providers we work with.
We’ve got a fantastic network of partners all over the world and so, if any issues do crop up during your trip, we have plenty of friendly connections who’ll be happy to help resolve it as quickly as possible for you.
We’ve work with coach partners all over Europe, so if your coach breaks down we can get another one to you pretty quickly.
We’ve got accounts with all the major ferry operators, in case of any issues with your Channel crossing, we should be able to move you across to another operator.
We’ve got a large network of accommodation suppliers in each of our destinations in case you need accommodation arranging for anyone who needs to stay behind (perhaps because they’re unwell or injured and can’t travel back with the group).
And we’ve got some great contacts with local destination management companies in our long-haul destinations who are equally experienced in solving problems quickly and efficiently.
Most school trips run smoothly and we’re sure yours will too. But even if the unexpected does happen, we’ll be there to support you and get it back on track as quickly as possible.
So, shall we get started? Ask us for a quote today.