If you’re passionate about travel and giving young people opportunities that will inspire and further their learning, we want to hear from you!
The successful candidate will be a key member of the music tours team responsible for arranging the travel arrangements and itinerary fulfilment for our contcert tours travelling mainly to Europe.
Key Responsibilities:
- Coordinate with the group leader from booking until the trip's conclusion.
- Schedule and book concert and rehearsal venues appropriate to the ensembles, visits, and activities.
- Assist with promotion and advertising of performances.
- Develop a detailed and engaging itinerary based on the group's needs.
- Ensure all tour elements are booked within budget while maintaining profitability.
- Communicate with accommodation centres about rooming, meal arrangements, and general inquiries.
- Update accommodation centres and transport providers on passenger changes, name changes, dietary requirements, etc.
- Address any queries from group leaders regarding their tours.
- Potentially serve as a 'Tour Rep' to assist groups on tour.
- Visit destinations for training, supplier audits, and reviews.
- Handle booking inquiries via telephone.
- Work proactively and productively with other departments in the business.
- Perform other business-related tasks as needed.
- Potentially attend and present at school parents' evenings, both remotely and in person.
- Be on call for out-of-hours phone duties while groups are on tour (with additional pay).
Skills/Knowledge Required:
- Experience in the Music Travel Industry, either in the UK or abroad, is highly desirable.
- Strong knowledge and understanding of multiple destinations and subject areas.
- Excellent organizational and administrative skills.
- Proactive and able to prioritize tasks effectively.
- Ability to build and maintain strong relationships with colleagues, suppliers, and customers.
- Outgoing and confident personality.
- Strong communication skills.
- Positive 'can-do' attitude.
- High proficiency in written and spoken English (Grade C or above at GCSE or equivalent).
- Proficiency in a second European language is highly desirable (preferably German or French), though not essential.
Why work with us?
- Annual 5% of salary bonus
- Performance based commission
- Opportunities to travel
- Flexible working
- Hybrid working
- 25 days paid holiday plus bank holidays (increasing with service to a maximum of 30 days)
- Private health insurance
- On-site parking (including EV charging points)
- Company pension scheme
- Monday to Friday working days
At Halsbury Travel, we value diversity and believe that it is the key to our success. We celebrate equality in opportunities, and we welcome and encourage applications from people that reflect the diversity of our customers. We offer flexible, hybrid, and part-time working options, and we are open to discussing how this looks and works for you. If you require additional support or adjustments during the application and/or interview process, please ask.